perapro runs the whole public records request, from intake and triage through outside counsel review, redaction and release, on your state's own deadlines. Every step is logged as it happens.
For agencies, school districts and the law firms that advise them in Georgia, North Carolina and Virginia.
Body camera footage, Main St. stop
2 daysWith outside counsel
“Agencies shall produce for inspection all records responsive to a request within a reasonable amount of time not to exceed three business days of receipt of a request…”
Your office, your outside counsel and the requester each see the part that's theirs. The deadline and the audit trail follow the request the whole way.
| Step 1Request comes in | Step 2Triage | Step 3Counsel review | Step 4Redaction | Step 5Release | |
|---|---|---|---|---|---|
| Your office | Receives every request in one queue, whether it came through your portal, by email or by phone, with the statutory deadline already set. | Assign an owner, send the acknowledgment, and issue a cost estimate. Your state's fee and prepayment rules apply on their own. | Send the request to your outside counsel as a new matter in one step. | Redact on page images, with each box tied to the exact exemption it relies on. | Send the response letter in your name and release the records. |
| Outside counsel | Nothing at this step | Nothing at this step | Accepts it or sends it back with a reason, then works it against the agency's own deadline. | Redacts the same documents and finalizes the redacted copy. | Drafts the letter and shares it for the agency to send. |
| Requester | Files a request on your portal and gets a tracking number. | Sees the request received, and any estimate to accept. | Sees “In progress.” Never that counsel is involved. | Nothing at this step | Downloads the records from a secure link. |
Deadlines, fees and exemptions differ in each state. perapro applies the right ones for your agency, so your staff don't have to remember them.
Open Records Act, O.C.G.A. § 50-18-70 et seq.
Public Records Law, N.C.G.S. § 132-1 et seq.
Freedom of Information Act, Va. Code § 2.2-3700 et seq.
We're adding each state's rules the same way: deadlines, fees and every exemption, word for word.
Public records work is reviewed by requesters, reporters and courts. perapro keeps your answers exact and your process visible.
Exemptions and letter appendices quote the official code exactly. Plain-English notes are labelled as notes, never shown as the statute.
Every upload, redaction, letter, payment and release is logged with who did it and when, on the request it belongs to.
Documents are redacted as page images, and the released copy is built from those images, so nothing underneath can be copied out.
Outside counsel never contacts the requester. Every message goes out in the agency's name.
Each agency's records are kept apart. A firm sees only the matters an agency sends it.
perapro support can see your workspace only when you grant time-limited, read-only access, and each visit is logged.
You can file through perapro only with agencies and school districts that use it. If yours isn't listed, contact it directly. perapro can't forward requests to other agencies.
We'll walk through a real request under your state's rules, shaped around how your office or firm works today.
